Privacy Policy

 

Last updated: April 2025

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This Privacy Policy explains how Brimz Learning HQ ("we", "us", or "our"), operated from London, England, collects, uses, and protects your personal information when you visit www.brimzlearninghq.com or use our services.

 

1.1 Information We Collect

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• Name, email address, and phone number when you book a session or contact us

• Payment information (processed securely via our payment provider — we do not store card details)

• Usage data such as pages visited, time on site, and browser type (collected via cookies)

• Any messages or enquiries you send to us

 

1.2 How We Use Your Information

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• To book and deliver tutoring and mentoring sessions

• To respond to your enquiries and provide customer support

• To send you updates about your sessions or relevant information (you can unsubscribe at any time)

• To improve our website and services

• To comply with legal obligations

 

1.3 Legal Basis for Processing

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We process your personal data on the following legal bases under UK GDPR: (a) contract performance — to deliver the services you have booked; (b) legitimate interests — to improve our services; (c) consent — for any marketing communications.

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1.4 Data Sharing

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We do not sell, rent, or trade your personal data. We may share data with trusted third-party providers (such as Wix for website hosting and our payment processor) solely to deliver our services. These providers are required to protect your data in line with UK GDPR.

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1.5 Data Retention

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We retain your personal data only as long as necessary to provide services or as required by law. You may request deletion of your data at any time by contacting us.

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1.6 Your Rights

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Under UK GDPR you have the right to: access your personal data, correct inaccurate data, request erasure, restrict processing, data portability, and to object to processing. To exercise any of these rights, email us at brimzlearninghq@gmail.com.

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1.7 Cookies

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Our website uses cookies to improve your experience. You can control cookie settings via your browser. See our cookie banner for more detail.

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1.8 Contact

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For any privacy-related queries, contact us at: brimzlearninghq@gmail.com